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Grow WalkMe Without Hourly Contracts

Empower your WalkMe Builders with MVP-level skills and complete REAL WORK in my 12-week WalkMe Coaching Program - DAP Academy.

Get Help with WalkMe

Companies trusting Jeff for WalkMe Help

Get Help with WalkMe

What is the DAP Academy?

Complete Real Work

Bring your business issues and we work through them to develop working WalkMe content.  No contrived scenarios or exercises in fake websites.

Start Today

Can you share screen?  Then we can get started.  No custom SOWs or IT access hurdles, one low price per employee.

Become Self-Sufficient

Will you be paying to outsource forever?  For WalkMe to succeed in your org, you need to enable more builders.

Real Results, Satisfaction Guaranteed.

Get Help with WalkMe

HOW DOES IT WORK?

WEEK 1 - TAME THE TECHNOLOGY

Learn how to audit your technical setup to ensure a sound foundation.

  •  Systems, Users, Roles, Security
  •  Extension, IDP, UUID, Segmentation
  •  Content Analytics

WEEK 2 - OVERCOME YOUR ORGANIZATION

Get clear on the organizational factors of Digital Adoption.

  •  Stakeholder Maps
  •  Review and Approval Processes
  •  Gathering Feedback and Planning Work

WEEK 3 - ROOT CAUSE A PROBLEM

Break down a process problem enough to build the right WalkMe content.

  •  People aren’t doing X or “We Need WalkME on Y”
  •  5 Why’s Applied to Business / Process Problems
  •  End user’s perspective
  •  When to build WalkMe (and not)

WEEK 4 - UNDERSTAND SOLUTION COMBOS

Go from Root Cause to Use Case to bridge to building content.

  •  Which combinations of apps hang together?
  •  Solution Accelerators vs. From Scratch
  •  Bending vs. Breaking WalkMe capabilities

WEEK 5 - ANTICIPATE ANALYTICS

Plan in advance for Analytics so you know how your solution will be a success.

  •  Wide world of WalkMe analytics:
  •  Basic App Analytics, Goals
  •  Tracked Events, Funnels
  •  Engaged Elements, Digital Adoption Projects
  •  User Interface Intelligence

WEEK 6 - BUILD THE BEST WAY

Minimize maintenance and  build effort by learning the best practices of building.

  •  Art of Element selection - On-screen, element library, jQuery, Deep UI / WalkMe Assistant
  •  Rule Processor and Performance impacts
  •  Connect To and Modular SWTs

WEEK 7 - PERFORM BULLETPROOF QA

Make sure what you build will be robust by learning how to QA.

  • Common Fixes
  • Identifying Risky Builds
  • When to involve stakeholders for UAT (or not)

WEEK 8 - PUBLISH LIKE A PRO

Find the best cadence for your company and get your solution out there!

  • Bundling work together (or not)
  • Communicating change (or not)
  • Aligning with app release cycles (or not)

WEEK 9 - GAIN INSIGHTS

Review the analytics of your solution to evaluate success.

  •  What “should” the usage be?
  •  Data Filtering, Insights Lag
  •  Other metrics of use.

WEEK 10 - COMMUNICATE THE VALUE

Use data from WalkMe analytics to tell the appropriate value stories to your organization.

  • Reporting up vs. Lateral influence
  • Value vs. Return on Investment (ROI)
  • Internal Advocacy

WEEK 11 - STANDARDIZE YOUR PROCESSES

Ensure high quality and create leverage by documenting your WalkMe procedures.

  • Org Roles / Responsibilities
  • Work Intake, Tracking / Kanban
  • Build / QA / Publish Processes
  •  Folder Structure, Naming Convention

WEEK 12 - PLAN YOUR PROGRAM

Create an actionable plan for your WalkMe program for the next twelve months.

  • Master schedule for WalkMe Operations
  • Review capabilities you might not yet be using.
  • Maturity Matrix, CoE Models
Get Help with WalkMe

Hi!  I'm Jeff.

I've been in your shoes.  Leader of a WalkMe program and struggling to get it to grow.

How can I get Digital Adoption going, introduce this revolutionary technology into my organization, build the content, build the program, and train others in my org all at the same time? 

Well, you don't have to anymore.

I created the DAP Academy to create a standardized way to provide a structured program and expert outside coaching to your org to bring new WalkMe builders up to speed.

I'd love for you to give it a try.

Jeff Mayhugh

WalkMe MVP,  Founder & Head Coach

DAP Academy

Get Help with WalkMe
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Knowledge to Help Grow WalkMe

WalkMe vs. Salesforce Flow

Sep 25, 2023

Types of WalkMe Implementations

Apr 03, 2023

Using WalkMe to Scope WalkMe - Multi-Language

Feb 20, 2023

Low Usage of WalkMe Content?

Feb 13, 2023

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Frequently Asked Questions