Get WalkMe Setup Correctly
JMayhugh Consulting is a WalkMe implementation partner that helps companies achieve their WalkMe goals through: Expert Building and Direct 1:1 Coaching without the "by the hour" hassle of big companies.
Get Jeff on your team
Do you need help with WalkMe?
- You're just getting WalkMe for the first time in your organization.
- You worked with a different partner before and weren't crazy about how it went.
- Or, you tried to do it yourself, but...
- It's more technical than you expected.
- Your staff are pulled in different directions
- You're still using PowerPoints and Word docs
The Solution:
Get a WalkMe MVP on your team
(here's how it works)
Step 1
We Diagnose the Issues
We review your application, processes, current training materials, organization and any existing WalkMe content and settings. Then we discuss where you want to be in 3-6 months, what success really looks like for WalkMe in your organization.
Step 2
We Build Out WalkMe Correctly
We identify the top ten processes on your system in that are causing user frustration. Then we work together to build out custom WalkMe content to solve the problems. We don't waste time "tracking hours". All along the way you have direct access to me.
Step 3
We Train Your Team
You will want to train internal staff to manage WalkMe long-term. That's why I created my own WalkMe training system, The DAP Academy:
Live 1:1 Coaching - Weekly QA Sessions. Screen share with WalkMe Editor open, completing real work.
All My Lessons Learned - Access to weekly videos with real-world learnings from building hundreds of WalkMe items across multiple systems and companies.
Step 4
We Keep it Going
Some clients are completely self sufficient at this point. Others may have complex builds or need additional assistance with the product longer-term. Either way, we include post-launch support. Each month we:
Build a new WalkMe solution
Maintain WalkMe content
Provide Regular Coaching to your team
Review WalkMe Analytics
Why Choose JMayhugh Consulting?
10 Years of Process Improvement
You need someone who can fix a broken business process.
I have been breaking down business processes and building them back up in software for over 10 years.
This means I don't just put balloons on the page, I look at and solve problems holistically.
Customer to Partner
You need someone who has been in your shoes.
I was a customer of WalkMe before I became a partner and MVP.
Did end-to-end implementations and expanded to multiple systems so I've seen what works...
WalkMe is My Sole Focus
You need someone who knows WalkMe inside and out.
Focusing on WalkMe only lets me stay on top of product changes, application changes, etc.
